Jobid=617972213075155707 (0.0986)
Operations Coordinator | German
Gouda, reference 2026-00624
Job description
The Operations Coordinator plays a key role in ensuring that all operational processes related to global retail customers run smoothly and efficiently. This is a highly hands-on position with full ownership over the retail operations flow—from order processing and inventory management to product data and customer will work closely with Sales, Marketplace Operations, and logistics partners to ensure a seamless customer experience and scalable operational processes.
Order Processing & Logistics
Process retail orders within one business day
Coordinate with warehouses on packaging, assembly, and display requirements
Manage transport, international shipments, and customs documentation
Handle invoicing after delivery
Monitor order progress and resolve issues proactively
Inventory Management
Manage stock levels across warehouses in the Netherlands, Germany, the UK, and other markets
Collaborate with Sales and Marketplace teams to determine optimal stock levels
Support new customer onboarding and product launches
Product Data & Systems
Create and maintain product data in systems such as Exact Online and GS1
Ensure accurate synchronization with platforms like Markant and Atrify
Manage article numbers and ensure correct data in customer systems
Retailer Relationship Management
Act as a key contact for retail customers
Communicate professionally and solution-oriented (including German-speaking clients)
Support with logistical and commercial inquiries
Send product samples and maintain ongoing relationships with key stakeholders
Stock Control
Organize and oversee stock counts in warehouses
Analyze discrepancies and ensure follow-up actions
Process Improvement
Identify inefficiencies in order processing, inventory, and data flows
Implement improvements to increase speed, accuracy, and scalability
Systems & Tools
Familiarity with systems such as Exact Online, GS1, EDI, or similar
Experience with ERP systems (., SAP is a strong plus)
Ability to quickly learn and adapt to new tools
Languages
Fluent in German and English (C1). Required for communication with retail partners
Dutch is a plus
Requirements
The company culture is entrepreneurial, informal, and highly ownership-driven:
Ownership & Responsibility – Employees are trusted to manage their own scope without micromanagement
Proactivity & Hands-On Mentality – This is a “doer” environment where execution matters as much as ideas
Flat Structure & Fast Decisions – Minimal hierarchy, short communication lines, and quick execution
No Politics, High Trust – A transparent culture where collaboration and authenticity are key
Growth Mindset – Employees contribute directly to company success and benefit from its growth
International & Ambitious – A diverse team working closely with global partners and customers
Working conditions
Hybrid Work Model: Typically 2 days remote after onboarding
Office Location: Easily accessible by train from major cities
Team Size: ~10–12 people, international and close-knit
Start Date: ASAP
Market-rate salary (starting around €3,500/month, flexible depending on experience)
28 holiday days + 8% holiday allowance
Performance-based bonus (up to one extra month salary)
Participation in company value growth (long-term incentive)
Flexible working environment with strong trust culture
Salary from: €3000,- Salary to: €3800,-
Work location
Gouda
Company description
This fast-growing international scale-up operates in the consumer goods space with a clear mission: helping consumers and professionals worldwide reduce everyday nuisances, such as pests, in a more sustainable and effective way. The company combines product innovation, sustainability, and strong commercial execution to scale rapidly across global markets.
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